Terms of Service | BuyerMemory

Last updated: July 5, 2025

Welcome to BuyerMemory!

These Terms of Service (“Terms”) govern your use of the BuyerMemory service (“Service”), operated by BuyerMemory, Inc. (“we”, “us”, or “our”). By accessing or using the Service, you agree to be bound by these Terms.

If you do not agree to these Terms, do not use the Service.

1. Who We Serve

BuyerMemory is designed for real estate professionals who want a smarter, simpler way to remember buyer preferences and improve follow-up.

By using the Service, you confirm that:

- You are at least 18 years old

- You are authorized to act on behalf of your business or clients

2. What We Provide

BuyerMemory helps you capture and recall buyer preferences via SMS, email, and optional form input.

It does not replace your CRM, MLS, brokerage rules, or legal obligations.

You are responsible for ensuring your use complies with real estate laws and client confidentiality agreements.

3. Your Responsibilities

- You are responsible for the accuracy and legality of any content you send to BuyerMemory

- You must not send sensitive personal data such as Social Security numbers, financial account info, passwords, or health information

- You agree not to misuse, reverse-engineer, or attempt unauthorized access to the Service

4. SMS Messaging Consent

By texting “START” to our assistant number or submitting your phone number through our form, you consent to receive text messages related to your use of BuyerMemory. These may include:

- Assistant summaries

- Buyer memory updates

- Preference tracking confirmations

- Responses to your messages

Message frequency may vary. Message and data rates may apply.

You can reply STOP at any time to opt out. Reply HELP for assistance.

5. Data & Privacy

We store only the data needed to deliver assistant responses and improve memory recall.

We do not sell or share your data.

For full details, please see our Privacy Policy

6. Intellectual Property

All intellectual property related to BuyerMemory, including the brand, BuyerGraph™, product experience, and assistant responses, belongs to us.

You may not copy, resell, modify, or use the Service for competitive purposes without written permission.

7. Termination

You may stop using BuyerMemory at any time.

We reserve the right to suspend or terminate your access if there is abuse, misuse, security risk, or legal concern.

8. Disclaimers

BuyerMemory is provided “as is” without warranties of any kind.

We do not guarantee the accuracy of assistant responses, uptime, or outcomes.

You use the Service at your own risk.

9. Limitation of Liability

To the fullest extent permitted by law, BuyerMemory shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service.

10. Changes to Terms

We may update these Terms periodically. If we make material changes, we will notify users by email or this website. Continued use of the Service means you accept the updated Terms.

11. Contact Us

Questions or concerns?

📧 claris@buyermemory.com

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BuyerMemory was built with agents, not ad tech.

Backed by real conversations. Designed to remember what matters.